Our little shop is unique because every piece we create is a true reflection of our family’s love for nature and handmade artistry. My 10-year-old daughter and I work side by side to design wreaths, nightlights, ornaments, air plant displays, and other décor that bring the beauty of the outdoors into your home. Each item is carefully handcrafted — not mass-produced — so every customer receives something thoughtfully made and one-of-a-kind. We focus on simple, natural, and timeless designs that celebrate connection, creativity, and the joy of everyday living.

Air plants are very easy to care for! Simply soak them in room-temperature water for about 20–30 minutes once a week, then gently shake off excess water and let them dry upside down before returning them to their display. They also enjoy bright, indirect light and good air circulation.

For our handmade wooden or decoupaged items — such as nightlights, candle holders, and ornaments — simply dust gently with a dry or slightly damp cloth. Never submerge them in water or place them in the dishwasher, as this may damage the finish and the natural materials.

Yes! You can add gift wrapping to any item at checkout, and it will include a blank gift tag for your personal message. Wrapping will be in a beautiful botanical theme year-round or festive Christmas wrapping during the holiday season, unless you request something different — just reach out to us and we will be happy to accommodate.

Some of our smaller items already come packaged in a natural burlap bag, stuffed with shredded brown paper and tied with jute for a ready-to-gift presentation. If this is the case, it will be mentioned in the item’s listing description.

Shipping

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  Most orders ship within 1 business day.
  
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  If an item is out of stock or you order a larger quantity than we have on hand, your order will typically ship within 2–3 business days.
  

Returns & Replacements

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  Live air plants (Arrive-Alive Guarantee): If plants arrive damaged or unhealthy, contact us within 48 hours of delivery with your order number and photos. We’ll arrange a replacement or store credit. No return is required for live plants (please don’t ship plants back).
  
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  Handmade décor (non-plant items): If you’re not satisfied, contact us within 30 days of delivery. We’re happy to replace the item once it’s returned in sellable condition (original packaging when possible). Customer pays return shipping.
  
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  Damaged in transit: Please reach out within 7 days of delivery with photos; we’ll replace promptly.
  

Exceptions

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  Custom/personalized items are not returnable.

You can reach us anytime at support@airbotanicals.store or through our Contact Us page. We’re here to answer questions, help with product care, or guide you in finding the perfect piece for your home.